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Testwagon is a comprehensive tools and equipment rental platform offering both short-term and long-term rental arrangements. We cater to both personal and project needs, ensuring you get the right tool for your job without the need for outright purchase.
Absolutely! Testwagon specializes in catering to both individual and large-scale project needs. We have an extensive inventory and can provide multiple units of the same equipment to support your project's requirements.
Yes, we recognize the needs of large-scale projects and offer special bulk rental discounts. Please get in touch with our project rental team to discuss your requirements and get a customized quote.
We understand that project timelines can change. If you foresee an extension in your project, please notify us in advance, and we'll do our best to accommodate your needs. Flexibility in rental duration is one of our key offerings.
All our tools and equipment undergo thorough inspections and servicing before they are rented out. In addition, for long-term project rentals, we can schedule periodic maintenance checks to ensure everything remains in peak working condition.
Yes, for large-scale project rentals, we can arrange for on-site support or training sessions to ensure your team can use the equipment safely and efficiently. Our commitment is to make sure your project runs smoothly.
We aim to be as flexible as possible to cater to your project's evolving needs. If you require different equipment or additional tools, please let us know, and we'll work out a solution tailored to your new requirements.
In the unlikely event of a malfunction, we prioritize getting a replacement to you as soon as possible to ensure minimal disruption to your project. Our project rental team is always on standby to address any issues.
Of course! Our project rental team is available for consultations to understand your requirements in detail and provide tailored solutions. Please contact us to set up an appointment.
Simply browse through our collection of tools and equipment, select the item you need, ADD to QUOTE, and proceed to checkout. Once your rental request is received, our Team will respond to you via email within the next 24 hours.
Yes! We offer flexible rental durations, from just a day to longer-term arrangements. You can specify your desired rental period during the checkout process.
No problem! You can easily extend your rental by reaching out to our Sales Team. However, we recommend doing this before your current rental period expires to ensure the tool or equipment is available for an extension.
Yes, we offer delivery options for our tools and equipment. There might be a nominal fee associated with the delivery service, depending on your location and the size of the equipment.
Some items in our inventory may require a security deposit. This will be clearly mentioned in the product details. The deposit is refundable upon the safe and undamaged return of the equipment.
We understand that accidents happen. If a tool gets damaged during your rental, please inform us immediately. Depending on the extent of the damage and the terms of your rental agreement, you may be liable for repair or replacement costs. We recommend treating the rented equipment with care to avoid any potential fees.
At Testwagon, we prioritize the safety and satisfaction of our customers. Every tool and equipment piece are thoroughly inspected and serviced after each rental to ensure it's in optimal working condition for the next user.
While most of our tools come with basic user manuals, we currently do not provide individual trainings.
Absolutely! If you know the dates you'll require a tool, you can make a reservation in advance to ensure it's available when you need it. Just select your desired dates during the checkout process.
At the end of your rental period, you can return the tools or equipment to our office.
Yes, late returns may incur additional rental fees equivalent to the daily rental rate of the tool or equipment. We encourage all our users to either return the rentals on time or extend the rental period through our platform if more time is needed.
Yes, you can cancel your rental. However, please note that cancellations made less than 48 hours before the rental start date might be subject to a cancellation fee. For more details, please refer to our cancellation policy.
Currently, Testwagon only provides rental services in Singapore and Batam, Indonesia.
International deliveries are managed through our trusted logistics partners. Delivery fees vary based on destination, size, and weight of the equipment. All related costs will be provided upfront during the rental process.
Customs or import taxes vary by country and are typically borne by the renter. We recommend checking with local customs regulations to get an estimate of potential duties or taxes.
We always ensure our equipment is in top condition before international dispatch. In case of any issues, please contact our support team immediately. Depending on the situation, we might guide you through a solution or arrange for a replacement.